Last Updated: February 2026
At Groveda Global Private Limited ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our multi-vendor marketplace platform ("Platform"). Please read this policy carefully.
Personal Identification Information: We may collect personal details such as your name, email address, phone number, shipping and billing address, and payment information when you register, make a purchase, or interact with our Platform.
Automatically Collected Data: When you access our Platform, our servers automatically record information, including your IP address, browser type, operating system, pages viewed, and access times, typically via cookies and similar technologies.
Vendor-Specific Information: If you register as a Vendor, we may collect additional business details, tax identification numbers, and banking information necessary for payouts and compliance.
Order Processing & Fulfillment: To process transactions, provide order tracking, complete deliveries, and handle returns or refunds (which may involve sharing necessary details with relevant Vendors or third-party logistics partners).
Communication: To send administrative information, transaction confirmations, policy updates, and marketing communications (you may opt out of marketing emails at any time).
Platform Improvement & Security: To analyze usage trends, enhance our services, monitor for fraudulent activities, and maintain the integrity and security of our Platform.
Third-Party Vendors: We share essential order details with the specific Vendors from whom you purchase products so they can fulfill your order.
Service Providers: We may share data with trusted third-party service providers who assist us in operating our Platform, conducting our business, or processing payments securely.
Legal Compliance: We may disclose your information where required by law, subpoena, or to otherwise protect our rights, safety, or the safety of others as outlined under applicable jurisdictions.
Security Measures: We implement standard and reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.
Your Choices: Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal data held by us. You can usually update your account information directly through your profile settings.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact our support team.
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